What Do Website Maintenance Services Include?
It’s all about providing workload efficiencies to automate as many procedures as possible when it comes to website maintenanceMostly there is a big sigh of relief once the website is completed and uploaded but just like your car, your body, your house, and even your website need maintenance on a periodic basis. Many people think that website maintenance is majorly about fixing the bugs that pop up after launching it but actually, it encompasses a lot more. Upgrading the website’s visual branding, integrating with new systems and updates, or uploading fresh content is all part of maintenance. A website is the first impression of your business and this needs to be in line with the constantly evolving environment around you in order to not fall behind in the competition.
What is included in the Website Maintenance Services List?
Scan for Vulnerabilities
Repairs and Fixes
Browser Compatibility Testing
Software Update
Site Speed
Website Backups
Search Engine Optimization (SEO)
Analytics
Functionality
Boost Your Business With Dedicated Agent For Your Website
Basic Pan
- Regular Updates: Monthly updates to core software, themes, and plugins.
- Security Monitoring: Basic security checks and malware scans.
- Backups: Monthly backups of your website data.
- Performance Optimization: Basic performance enhancements.
- Support: Email support with a 48-hour response time.
- Uptime Monitoring: Basic uptime monitoring with monthly reports.
Standard Pan
- All Basic Plan Features: Includes all features from the Basic Plan.
- Weekly Updates: Weekly updates to core software, themes, and plugins.
- Enhanced Security: Advanced security monitoring, including firewall and malware protection.
- Backups: Weekly backups with 30-day retention.
- Performance Optimization: Comprehensive performance enhancements.
- Support: Priority email and phone support with a 24-hour response time.
- Uptime Monitoring: Advanced uptime monitoring with real-time alerts.
Premium Pan
- All Standard Plan Features: Includes all features from the Standard Plan.
- Daily Updates: Daily updates to core software, themes, and plugins.
- Comprehensive Security: Advanced security measures, including intrusion detection and vulnerability assessments.
- Backups: Daily backups with 60-day retention.
- Performance Optimization: In-depth performance tuning and optimization.
- Support: 24/7 support via email, phone, and chat with immediate response.
- Uptime Monitoring: Premium uptime monitoring with real-time alerts and detailed reports.
- Content Updates: Up to 2 hours of content updates and changes per month.
- Monthly Reports: Detailed monthly performance and security reports.
Frequently Asked Questions
What do you need to get started?
In order to provide care for your website, I will need admin access to your website, ideally with my own login; however, I am happy to use any admin login you provide. I may also need access to your hosting provide and domain name provider.
What do the edits include?
Edits to content on any page, changing banners, headers, or footers, changing plugin settings, CSS adjustments, blog content or context edits, adding a new landing page, formatting landing pages, changing images or text or adding coupon codes.
What is NOT included in the edits?
Custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress, creation of content, or building out a new website or subdomain.
Do you provide ad-hoc support?
Absolutely! Reach out to me and we can discuss your requirements.
What platforms do you support?
Primarily I provide support for WordPress websites. Also if your website is built with Wix, Squarespace or any other non-WordPress platform I am able to assist.
What Is Your Refund Policy
If you are not happy with services, you can ask for refund within 30 days from the date of purchase.